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Delivery & Returns Policy

Where do I send my items?
You can return your order to:
United Chiropractic Association
158b Church Road
Hove
East Sussex
BN3 2DL
United KingdomStandard (UK) delivery costs

We aim to have your order sent as soon as possible. Orders that are submitted before midday will be shipped on the same day as purchase.

  • Delivery for 1 item in the UK - £4.50
  • Delivery of 2 items in the UK - £6.50
  • Delivery of 3+ items in the UK - £10.50

International Delivery

For international delivery, please contact the UCA Head Office before ordering and paying for your items. We will give you a quote for the delivery of the item(s) you are looking to purchase.

To contact us, email contact@unitedchiropractic.org or call 01273 324857.

Returns and Refundsmailto:contact@unitedchiropractic.org

If you have not received your order within 14 days, you must inform the UCA by emailing contact@unitedchiropractic.org.

Notifications of lost orders received after 80 days of purchase are not eligible for a refund or replacement.

If the item is damaged upon arrival, please notify the UCA within 5 working days. To do so, email contact@unitedchiropractic.org describing the issue with the product, the name of the purchaser and the invoice number. Please also attach photos to the email.
If the item(s) has arrived and there is no problem with the item(s), but you have changed your mind, please notify the UCA by contacting Head Office by emailing  contact@unitedchiropractic.org. The item(s) must return in the same condition that it/they arrived in. It is not a requirement to return the item in the packaging in which it was shipped. Any damaged items will not be refunded.

Where do I send my items?

You can return your order to:

United Chiropractic Association
158b Church Road
Hove
East Sussex
BN3 2DL
United Kingdom