Delivery & Returns Policy

delivery costs

Orders that are submitted before midday will be shipped on the same day as purchase (does not include weekends).

• Delivery for 1 item in the UK - £4.50
• Delivery of 2 items in the UK - £6.50
• Delivery of 3+ items in the UK - £10.50

International Delivery

For international delivery, please contact the UCA Head Office before ordering and paying for your items. You will receive a quote for the delivery of the item(s) based on weight and location.

Email contact@unitedchiropractic.org or call 01273 324857.

Returns and Refunds

• If you have not received your order within 7 days, you must inform the UCA by emailing contact@unitedchiropractic.org.
• Notifications of lost orders received after 30 days of purchase are not eligible for a refund or replacement.
• If the item is damaged upon arrival, please notify the UCA via email within 5 working days. Describe the issue, the product, the name of the purchaser and the invoice number. Please also attach photos showing damage to the email.
• If the item(s) has arrived and there is no problem with the item(s), but you have changed your mind, please notify the UCA within 5 days. The item(s) must be returned in the same condition that it/they arrived in. It is not a requirement to return the item in the same packaging in which it was shipped. Any damaged items will not be refunded.

RETURN ITEMS TO

United Chiropractic Association
158b Church Road
Hove
East Sussex
BN3 2DL
United Kingdom