The United Chiropractic Association is proud to launch our new CA Series for chiropractic teams to join. The CA Series is a live monthly lunchtime webinar covering a range of topics to serve your team in practice. Each episode will take place live on the second Thursday of each month and a recording emailed to registrants to watch the playback.
Episode 1 with Melissa Sandford
Thursday 9th June, 1-2pm via Zoom
Melissa Sandford has been an integral part of Chiropractic in Europe for over 30 years. Owning and managing 3 independent practices has taught her the value of entrepreneurship blended with an incredible business savvy. After systematising the business processes within her own practices, Melissa began to inspire Chiropractors and Chiropractic Assistants to fall in love with their Front Desk. The Front Desk in any Chiropractic Office is the gateway for your communities to improve the lives of individuals and families. She has also been an integral part in the growth of the United Chiropractic Association.
Melissa speaks and teaches throughout Europe, inspiring Chiropractors and their teams to fall in love with life. She breaks down the complex world of running a practice and everyday life into simple steps that can be taken wherever you are on your journey in life.
Often described as ‘the people’s champion’, Melissa is unique in that she can hold the space to give you incredible honesty and feedback in a very trusted way - you know instantly that she is focused on helping you grow and evolve. On top of working individually with people, Melissa has created world class seminars and programs for various groups and organisations. Even in those larger venues, Melissa harnesses her ability to inspire others in a trusted space and environment. She is a natural connector, and organises every event by bringing people together to create more success for all involved.
Episode 2 with Wendy O'Brien
Thursday 14th July, 1-2pm via Zoom
Wendy O’Brien is the founder of Northern Star Mentoring and STARS Methodology. As a coach, business consultant and international speaker, she is passionate about transforming healthcare and helping health care professionals connect with their patients and clients.
With over 20 years’ experience in managing all aspects of practice management, Wendy has worked with many businesses enabling them to grow their bottom line and has empowered numerous teams to ultimately deliver the impact and results they desire.
Wendy has worked with well-established clinics to transform existing processes as well as being involved in the planning and implementation of new clinics. She has extensive experience across a number of disciplines including Chiropractic, Physiotherapy, Massage and Nutritional settings; which makes her perfectly placed in her field of expertise.
Episode 3 with Claire Turner
Thursday 11th August, 1-2pm via Zoom
Having been wooed by her other half’s profile on Plenty of Fish (“I’m a chiropractor and I crack myself up”), Claire found herself moving from her Corporate background into the Chiropractic lifestyle. Starting as the Membership Secretary at the UCA, she then assisted Danny opening Crawley Chiropractic Centre.
As their team grew, Claire realised that no amount of “How To” courses or trainings seemed to be able to make their Front Desk feel comfortable with the sales and money side of the business…including herself! As an EFT Coach, she quickly realised that without addressing the subconscious beliefs that were actively sabotaging the selling of pre payment plans, advanced bookings and enrolling new clients – every “How To” course would be a waste of money.
Since then she’s worked with a number of chiropractors and their teams to decrease stress around selling and money by removing the subconscious blocks that create a limiting emotional response. Enabling Chiropractic teams to feel more confident and more at ease – leading to higher conversion rates and more income – which turn enables more people to be served.
And who doesn’t love that?!